Case Study: Sejal Ceramics

Dominika TracyCase study 04Website Botox
Case study · Handmade homeware

Sejal Ceramics

A handmade ceramics brand ready to stop relying on Etsy and sell through its own Shopify store. This was the first time Sejal had ever spent money on growing her brand, and I’m so honoured she trusted me with it.

PackageWebsite Botox
PlatformShopify
ThemeStudio (free theme)
ProductHandmade ceramics, made in Leicester
01. The brief

Sejal didn’t want a new website. She wanted the one she’d built herself to start selling.

Her brand has been doing well for a few years, but most of the sales came through Etsy. She rightly wanted to move them to her own site, which she’d set up herself on a free Shopify theme.

With a limited budget and no appetite for a rebuild, she was the perfect candidate for Website Botox. I call it that because it isn’t an expensive, invasive makeover. It’s a tweakment: a few hours of work that still makes a massive difference to your website (or your forehead wrinkles, in this metaphor).

02. Before and after

Same theme, different job

The site followed the Shopify template closely. It looked fine, but it was built like a portfolio, not a shop. Drag the handle to compare the homepage before and after.

Sejal Ceramics homepage before: Instagram follow banner and a Most Popular row

Sejal Ceramics homepage after: wax burner hero with a Shop Now button
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BeforeAfter

03. What changed

Seven tweaks, no rebuild

Hover over a card to see the fix. On your phone, tap it.

Before: a banner asking visitors to follow on InstagramAfter: a wax burner hero with a Shop Now buttonBeforeAfter

A hero that sells

The banner used to ask visitors to follow her on Instagram. Now it shows off one star product with copy that makes people curious: “The 30-second reset your evenings are missing”, with a Shop Now button.

Before: a generic Most Popular product rowAfter: a featured category with its own copy and animated product tilesBeforeAfter

A category spotlight, not “Most Popular”

The homepage now features the category drawing the most interest, with its own story and animated product tiles.

Before: three reviews as a block of italic textAfter: reviews in an animated slider over a product photoBeforeAfter

Reviews that move

A static wall of italic text became an animated slider. It adds movement and makes each review easier to take in.

A section introducing Sejal with her photoNew

Meet the maker

Sejal wasn’t on the homepage at all. Now a section introduces her as the artist behind every piece. With handmade, the maker is half the product.

The Shop menu open, listing six product collectionsAfter

A menu built for shopping

The navigation was set up like a portfolio. I reshuffled her collections into a proper Shop menu and cleared out old sold-out products that were cluttering the collection pages.

A Product Details accordion with Packaging, Shipping and Care InstructionsNew

Details in an accordion

Packaging, shipping and care are the same for every piece, so they now live in one accordion on every product page. I also changed the image layout so it’s easier to browse.

Sejal Ceramics product page on a phone with a Personalised Text field above the buy button
The big one

04. Personalise it on the page

Type the name, add to basket

Personalised pieces are what people come to Sejal for. So the option to personalise now lives right on the product page, next to the button, and customers add the name as they order.

  • A Personalised Text field sits under the colour and motif options, where the decision is being made
  • The character limit is spelled out underneath, so nobody orders a name that won’t fit

“I love the changes you’ve made to the site! Thank you again for your time and advice, you’ve been great!”

Sejal, founder of Sejal Ceramics

Sound familiar?

Your store is pretty. Is it selling?

If you built your Shopify store yourself and it looks lovely but doesn’t sell like it should, Website Botox is where I’d start. We fix what’s costing you sales, and you keep the site you already have.

See the packagesGet in touch

01 · Website Botox
from £300

A conversion audit plus targeted tweaks to copy, structure, custom sections and apps. Not a new website.

Screenshots of sejalceramics.com.